309 Arrival Instructions

Directions to Mauna Kea Resort
Follow Highway 19 north for 25.4 miles and turn right into the Westin Hapuna entrance at the Mauna Kea Resort. Unit address inside the resort is: 62-3600 Amaui Place, Villa 309, Kamuela HI 96743.

Advise guard that you are a residential guest. Be sure to have your registration form to show in case they do not have your name at the gate. If purchasing access, you will be given a rearview mirror ID to hang for identification in the packet you will pick up at the resort. Non-registered guests will be stopped each time entering the resort.

Directions to Waiulaula – Check in 4:00 p.m. / Check out 11:00 a.m.
Once through the guard gate take the first left on Amaui Place and follow the road to the entrance gate on your left. Gate code: #8884. This code also accesses the Amenity Center.

Once through the gate go straight ahead until the dead end at the round-about. Circle taking a left exit towards Villa Drive. Villa 309 is the first villa on your left next to the golf course and is the left side villa. Lock box is on the inside courtyard entrance frame code: 2309. Put back the lock box key for service staff. Inside you will find two villa keys. If service is turned away because of a missing key, the service charge will be passed on to the guest for no access.

Garage has an owner’s car parked inside. Parking for two cars in front of the villa is permitted. No more than two. Additional parking is noted as “Guest Parking” throughout the villas.

Resort Access Packet Pickup 8:30 a.m. – 6:00 p.m.
Turn right out of Waiulaula gate to the bottom of the hill and turn left. Follow the road to the resort. Residential Services is located on the far-left corner of the lobby to pick up the packet.

Below is a list of items that are supplied upon your arrival. This will give you time to assess your family needs allowing you time to enjoy the villa before your big shopping day. This is a first line of provision as each family needs vary not only from size and amount of use, but also particular allergies or ailments. But we are happy to get you started!

  • Trash bags
  • Kitchen Dish soap
  • Kitchen sponges
  • Dishwasher soap
  • Finish Jet Dry Rinse Aid
  • All-purpose cleaner
  • Windex and (2) rolls of paper towels.
  • Kitchen hand soap and sanitizer
  • Broom and floor swiffer (swiffer varies by floor type)
  • Foil, saran, gallon freezer and sandwich bags
  • Bathroom liner trash bags
  • Toilet and tissue paper
  • Lysol Toilet Cleaner
  • Shower and bathroom soap (no shampoo or creams due to personal preferences) •
    Laundry detergent and softener sheets
  • Insect spray (covers ground and air)
  • Salt & Pepper (though most homes are full of other favorite brands and oils) •
    Long stick lighter

Contacts – Monday – Saturday 9:00am to 6:00pm
Expect delay in response unless an emergency like the villa is on fire if contact outside these times. ☺ Email Sunday for a Monday reply. We have several guests in the resort so many to love on! We are glad you are one of them!

Donna Brucato – 808-895-0184 – Hikialani Resort Destinations, Inc.
Maricel Badon – 808-895-9499 – Kawailana Luxury Home Cleaning, LLC. (Housekeeping requests)